Quotation

“I knew it,” Reacher said again. An old, old process, exploited by fortune-tellers everywhere. Steer a guy through an endless series of yes-no, right-wrong questions, and in no time at all a convincing illusion of intimacy built itself up. A simple psychological trick, sharpened by listening carefully to answers, feeling the way, and playing the odds. Most people who wore nametags every day forgot they had them on, at least initially. And a lot of heartland cops were ex-military. Way more than the average. And even if they weren’t, most of them had big families. Lots of brothers and cousins. === Reacher was spending no time on regret or recrimination. No time at all. The time for ruing mistakes and learning from them came later. As always he was focused in the present and the immediate future. People who wasted time and energy cursing recent errors were certain losers.